Step 3: After you disabled the app, try to install it again.
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On your Windows, Android, or iOS device: Open the Remote Desktop app (available for free from Microsoft Store, Google Play, and the Mac App Store), and add the name of the PC that you want to connect to (from Step 1). When I opened a RDP connection from my Mac to the Windows Server I would ge the following error: "Remote Desktop Connection cannot verify the identity of the computer that you want to connect to" Since I was able to connect from a Windows Machine I was under the assumption that the RDP problem layed with my Mac.
If your macOS version is El Capitan, it means your Mac has at least 2GB of memory and Go to Return to Retrieve Information option. How many Windows sessions are in use when connecting to a user session via RDP. Toggle the switch under Enable Remote Desktop to enable the service. Now click on the Go menu to enable the library and select the user’s that. I don't have a Mac to test this behavior out myself, so I have to take their word for it.
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